Legal Notice
LEGAL NOTICE
Concerned about the rights of individuals, particularly with regard to automated processing and the desire for transparency vis-à-vis its customers, Vellor has implemented a policy according to which all processing purposes and means are available to natural persons concerned, so they can exercise their rights to the best of their abilities. Browsing on this site implies the unreserved acceptance of the following conditions of use. Throughout the duration of use of the website and until it is replaced by a new version, only the current version of these terms of use may be challenged.
Article 1 - Legal notices
1.1 Website (hereinafter "the Website").
www.vellor.uk
1.2 Company information
Trading name: Vellor
66.749.776 LEONARDO ALMEIDA POZATI CORREA
Rua Padre Arnaldo Pereira, 79 — Parque Jabaquara, São Paulo, SP — CEP 04358-070 — Brazil
CNPJ: 66.749.776/0001-17 | Trading name: Vellor
Article 2 - Access to the site
Access to and use of the website are for personal use only. You agree not to use this site and the information or data it contains for commercial, political or advertising purposes and for any form of commercial advertising and in particular for sending spam.
Article 3 - Content of the site
All trademarks, photographs, texts, comments, illustrations, images, video sequences, sounds and any software used to operate this site comply with applicable laws to protect intellectual property. They are the full and entire property of Vellor or its partners. Any reproduction, representation, use or adaptation in any form whatsoever of all or part of these elements, without the prior written consent of Vellor, is strictly prohibited.
Article 4 - Site management
For the proper administration of the site, Vellor may at any time: authorise, interrupt or limit access to all or part of the site; restrict access to a certain category of internet users; remove information that may interfere with operations or violate national or international laws; or block the site from updates.
Article 5 - Liability
Vellor cannot be held responsible in the event of breakdowns, difficulties or interruptions of activity preventing access to the site or to one of its functionalities. The material connecting to the site that you use is at your own risk. You must take all reasonable precautions to protect your devices and your own data, in particular against virus attacks from the internet. You are also solely responsible for the websites and data you visit. The images of the products that accompany their description are indicative and do not bind Vellor.
Article 6 - Hyperlink
The creation of hypertext links to all or part of the site by users is strictly prohibited without the prior written authorisation of Vellor. The publisher is free to refuse this consent without having to justify its decision in any way whatsoever. In the event that Vellor gives its consent, this is only limited and can be revoked at any time. All information accessible via a link to other websites not edited by Vellor is outside its responsibility. Vellor has no rights to the content of this linked content.
Article 7 - Data Collection and Confidentiality
Your data is protected by Vellor. Personal data is all information relating to a natural person identified or identifiable. The personal data that may be collected on this site is mainly used by Vellor to manage relations with you and, where applicable, to process your orders. The following personal data is collected: surname, first name; e-mail address; financial data: as part of the payment for products and services offered on the platform, financial data linked to the user's bank card.
Article 8 - Right to information, rectification and deletion of your data
In accordance with the legislation in force on personal data, users have the following rights: Right of access: you can exercise your right of access to your personal data by writing to the e-mail address below; Right of rectification: if the personal data stored is inaccurate, you can request that the data be updated; Right to deletion of data: users can request the deletion of their personal data in accordance with applicable data protection legislation; Right to limit processing; Right to object to data processing; Right to portability: you can ask Vellor to send you the personal data you have provided in order to transfer it to a new platform.
Article 9 - Use of data
The personal data collected from users is used to provide and improve the services of the platform and to maintain a secure environment. The legal basis of the processing is the execution of the contract between the user and the platform. These uses include: access and use of the platform by the user; control of the operation and optimisation of the platform; implementation of user support; verification, identification and authentication of the data provided by the user; sending commercial and promotional information based on user preferences; organisation of the conditions of use of payment services.
Article 10 - Data retention policy
Vellor keeps your data for the time necessary to provide its services or support. To the extent reasonably necessary or required to comply with a legal or regulatory obligation, resolve disputes, prevent fraud and abuse, or enforce our Terms of Service, we may also retain some of your account information as necessary.
Article 11 - Disclosure of personal data
Personal data may be disclosed to third party companies in the following cases: if the user uses payment services, Vellor is in contact with banks and third-party financial companies; if the user publishes information accessible to the public in the free comment areas; when the user authorises a third party site to access their data; when the platform uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to user data and are contractually bound to use it in accordance with applicable data protection regulations; when required by law, the platform may transfer data to respond to claims or administrative and legal proceedings.
Article 12 - Commercial communications
You are likely to receive commercial offers from Vellor. If you do not wish this, please contact us at: contact@vellor.uk. Your data may be used by publishing partners for advertising purposes. If you do not wish this, please contact: contact@vellor.uk. The information will be stored and used for a period in accordance with applicable law.
Article 13 - Cookies
A "cookie" or tracer is an electronic file deposited on a terminal (computer, tablet, smartphone, etc.) when you visit a website, read an e-mail, install or use software or a mobile application. The website may automatically collect standard information. Any information collected indirectly is used only to track the volume, nature and pattern of traffic to this website and to develop its design and layout. If necessary, "cookies" may be placed on your device by Vellor and/or third-party companies with your consent. The consent given is valid for a period of thirteen (13) months. The user has the option of deactivating cookies at any time. The following cookies are found on this site: Google Analytics (audience measurement); Google Tag Manager (tag management); Google Dynamic Remarketing (personalised advertising based on previous searches); Google Adwords Conversion (monitoring advertising campaigns); Facebook Pixel (advertising and audience tracking). The lifespan of these cookies is thirteen months.
Article 14 - Photographs and representation of products
The images of the products that accompany their description are indicative and do not bind Vellor.
Article 15 - Applicable Law
These conditions of use of the site are governed by applicable commercial law and are subject to the jurisdiction of the competent courts of the publisher's domicile, subject to a special attribution of jurisdiction resulting from a particular law or regulation.
Article 16 - Contact
For any question, information on the products presented on the site or on the site itself, you can leave a message at the following address: contact@vellor.uk
Article 17 - Conformity and Warranty
Vellor guarantees that all products comply with the contract, the specifications contained in the offer, the reasonable requirements of reliability and usability, and the legal and regulatory provisions in force at the time of concluding the contract. Any defects or incorrectly delivered products must be reported to Vellor in writing within 14 days of delivery. Products must be in their original packaging and in new condition to be returned.
All Vellor products are guaranteed free from defects in materials and workmanship under normal use by the original purchaser during the warranty period.
1. Duration of the guarantee: All Vellor products have at least 1 year warranty from the date of purchase. If proof of purchase cannot be presented upon request, Vellor cannot be held responsible for warranty service.
2. Who is protected: The original customer who purchases the Vellor product is covered by the Vellor warranty.
3. What is covered and what is not: The warranty does not cover: any damage not related to manufacturing defects; any unsuitable environment or use of the product; any product that has been modified without official authorisation from Vellor, or on which the serial number or warranty sticker has been defaced, altered or removed; damage or deterioration due to abnormal conditions or negligent treatment contrary to the instructions of Vellor.